When it comes to having repairs done on your Land Rover, there are many questions that might need answering in regards to your insurance company. Luckily Land Rover Frisco is here to give you the full scoop when it comes to your rights in choosing a repair shop here in our great state of Texas.
Those who have been in this predicament before know that there are many insurance companies out there that will try and push you to choose a specific repair shop. This tactic is what is called steering and is actually illegal under Texas law. Your insurance provide may say carefully worded phrases to avoid conflicting with Texas rules and attempt to scare you into thinking they won’t receive payment for their claim. Some insurance companies may even have ownership in the repair shop they recommend and will pay bonuses to employees for sending customers to specific repair shops. Pretty sneaky huh? Well we will show them!
Here are a few important facts regarding vehicle repair in the state of Texas:
- You choose where you want your vehicle towed and repaired. It’s the law.
- You only need one estimate to determine the amount of damage.
- Review your car insurance policy especially regarding car rentals.
- Verify the insurance company pays for all covered repairs.
- Take care in choosing the right repair shop because your safety depends on it.
- Insurance companies have deadlines they must follow regarding the claims process.
It is also important to note that you should never pay anything for a rental car. Your insurance company may tell you to pay for the rental up front and that they will reimburse you later on. This is also a big fib. You do not need to pay for anything for later reimbursement, and in fact many insurance companies have direct bill agreements with rental companies.
Here at Land Rover Frisco in Frisco, Texas we encourage our customers to ask as many questions as they can and to get the facts straight with their insurance provider. This is a necessary step towards picking the right body shop as well as making sure you don’t get lied to or ripped off in the process.
Whatever repair shop you choose, keep these tactics in mind so that you can decide what is best for you and your vehicle, and never forget that you have every right in the world to decide which shop repairs your Land Rover!